Privacy Policy for www.essodigital.co.za
Last Update Date: 10 August 2024
Welcome to Esso Digital’s Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.essodigital.co.za]. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Data Controller
Esso Digital is the data controller responsible for your personal data. Our contact details are as follows:
Business Name: Esso Digital
Address: Cape Town, Western Cape
Email: info@essodigital.co.za
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and address when you fill out forms on our site.
- Business Information: Business name, business address, and business type when you engage our services.
- Technical Data: IP address, browser type, operating system, and information about your visit, including the pages you visit, the links you click, and the time you spend on the site.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interaction with the site.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Our Services: We use your personal information to provide digital design and marketing services, process transactions, and manage your account.
- To Improve Our Website: We use technical data to monitor and improve our website’s performance and user experience.
- To Communicate With You: We may use your contact information to send you updates, newsletters, or marketing communications. You may opt out of receiving marketing emails at any time by following the unsubscribe instructions provided in the email.
- To Comply With Legal Obligations: We may use your data to comply with applicable laws and regulations or in response to lawful requests by public authorities.
4. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- In Response to Legal Requests: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Our Rights: We may share your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, and/or that of others.
5. Data Storage and Security
We store your personal data securely on servers located within the European Economic Area (EEA). We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and secure access controls.
6. Retention of Your Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements. If you request the deletion of your data, we will delete it unless we are legally obligated to retain it.
7. Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: You have the right to request access to your personal data and receive a copy of the information we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your data under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you under certain conditions.
- Right to Object: You have the right to object to the processing of your data under certain conditions.
To exercise any of these rights, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Data
We use the information we collect in the following ways:
- To Provide Services: To deliver the services you have requested, including digital design and digital marketing solutions.
- To Improve Our Website: To enhance our site’s functionality and content based on user interactions.
- To Communicate: To send you information, updates, and marketing communications regarding our services, provided you have opted in to receive such communications.
- To Process Payments: To manage payments, fees, and charges.
- To Maintain Security: To protect our website, services, and users from unauthorized access and cyber threats.
- To Comply with Legal Obligations: To fulfill our legal and regulatory responsibilities.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
- Contractual Necessity: To fulfill the contract we have entered into with you.
- Legitimate Interests: For the purposes of our legitimate interests, provided they are not overridden by your rights.
- Consent: Where you have provided explicit consent to process your data, such as for marketing purposes.
- Legal Obligation: To comply with legal obligations, such as tax reporting and regulatory compliance.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. This includes retaining your data to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Sharing and Disclosure
We do not sell or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies and individuals to help us provide our services, such as payment processing, hosting, and analytics.
- Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of our business by another entity.
- Legal Compliance: To comply with applicable laws, legal processes, or government requests, or to protect the rights, property, or safety of our business, our users, or others.
7. International Data Transfers
As Esso Digital is based in South Africa, your personal data may be transferred to and processed in a country outside the European Economic Area (EEA). We ensure that your data is protected by requiring all our service providers to adhere to the same level of data protection that you enjoy under the GDPR.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe
is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Withdraw Consent: Where we have relied on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@essodigital.co.za. We will respond to your request within one month.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device. You can control your cookie settings through your browser settings.
For more information on how we use cookies, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Esso Digital
Email: info@essodigital.co.za
Address: Cape Town, Western Cape
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
This Privacy Policy has been created to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. If you have specific legal concerns or require a more tailored privacy policy, we recommend consulting with a legal professional.